CITY WEBSITE REPLACEMENT

The City of Campbell River (the City) is redesigning and replacing its website (www.campbellriver.ca) and other sites that the City maintains. The new website must meet users' diverse needs, be current, accessible, and follow best practices.

The City is seeking public feedback to help shape the future site. Feedback will help guide the development of the new site so that the solution meets the needs of Campbell River’s diverse users.

Complete the website survey online or in person at City Hall, the Sportsplex and Community Centre. It is open and responses will be accepted until the end of the day on May 26, 2024.

Background

The City must have a means of providing accurate, reliable, and up-to-date information to the public. The website is one of the City’s key communication tools that allows community members and visitors to connect with the City and stay informed from any location at any time. Information and access to services such as license renewals, bill payments and planning and development services must be provided online in an accessible, optimal format.

The current website was launched in October 2013 and has now reached the end of its effective life. Accessibility requirements and technology advancements further the need to replace the City's aging site.

This survey is one component of the engagement on the website replacement project and will help shape the new site that will benefit the City and the entire community. User testing, review of best practices from other municipal websites, and a current technology assessment are also taking place.

A project strategy and report will be shared with the public in the fall of 2024, ahead of the City website replacement, which is scheduled for 2025.

Complete the website survey at: https://6m836i7y.optimalworkshop.com/questions/ii76h3gh